Felisia - Practice Manager
Felisia started out as a Veterinary Nurse in Victoria in 1993 and quickly developed an interest in client care and Practice Management. Felisia has a passion for pets and clients and feels it is a privilege to look after our patients & clients.
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Dr Heyn de Kock has been taking care of pets in Australia since 2007.
Heyn started in a mixed practice in WA, he then moved to and fell in love with the Gold Coast 2 years later where he worked at an emergency centre for 3 years. After this he has been working in busy small animal practices in Wollongong and the Gold Coast. Heyn has a passion for preventative medicine, soft tissue surgery and emergency medicine. Outside of work his two spoiled little Italian Greyhounds, Bruce and Bernie, keep him on his toes.
Dr Aaron - Veterinary Surgeon
Dr Aaron graduated from the University of Queensland with a keen interest on moving to the Gold Coast to pursue the career he has been dreaming of since he was a little boy! He has a deep love and passion for animal welfare and wellbeing, and is extremely excited to continue to evolve as a Veterinarian within the VetLove team. Most of his time off work is spent doting over his two Dachshunds, Lilo and Douglas, or watching/playing sport - he considers this a part-time job, as he follows just about every major sport league in the world!
Felisia - Practice Manager
Felisia started out as a Veterinary Nurse in Victoria in 1993 and quickly developed an interest in client care and Practice Management. After 8 years in her first clinic she went on to explore other aspects of the industry she loves working in clinics in NSW, Emergency clinics in London and a clinic in Dublin before returning to the Gold Coast to work in the first Emergency clinic on the Gold Coast. Felisia has a passion for pets and clients and feels it is a priveledge to look after our patients & clients.
She is one of the lucky ones who has found a job she loves and looks forward to each and every day in clinic!
Felisia's pet family includes Cooper the Cornish Rex cat, Muriel the cat, Barkly the Bichon dog and Moonie the budgie.
Phoebe - Veterinary Nurse
My name is Phoebe and I've always been passionate about all animals. In 2014, after volunteering with rescue elephants in Thailand I decided to pursue my dream of working with animals and began studying Veterinary Nursing. I absolutely love nursing and helping to care for people's fur babies. It is so exciting getting to work with such an amazing team at VetLove and could not imagine doing anything else! In my spare time, you'll find me hanging out with my two big, fluffy Ragdoll kitties, Socrates and Persephone."
Lizzy - Veterinary Nurse
Lizzy started nursing when she was 15 years old and completed an animal studies traineeship. From there she was employed when she graduated school. Over the last 7 years Lizzy has gained a wealth of knowledge in Veterinary Nursing. Lizzy has worked as an Emergency Nurse and also teaches Veterinary Nursing at TAFE. Lizzy has a keen interest in puppy behaviour and currently runs our Puppy Pre School classes. In her spare time you'll find Lizzy surfing or playing with her Golden Retriever (Fur baby) "Chester" or her two cats Dougal and Thomas.
Michelle - Veterinary Nurse
I originally resided in Sydney and have been working as a qualified Veterinary Nurse since 2002. I started my nursing journey at Gladesville Veterinary Hospital, where I had the opportunity to work alongside some amazing vets including Dr Max Zuber, a specialist in small animal surgery, orthopaedics and oncology. My time at Gladesville gave me a wide range of knowledge and experience. Due to family, I moved to Queensland in 2007, in where my first child was born. When it was time to go back to work I became the Practice Manager at a Veterinary Clinic in Carrara for 9 years until my husband and I decided to build our first home further out from the coast. Since then we have moved back to the Gold Coast, where I now am working alongside the lovely team at Vetlove Helensvale. My crazy household consists of my hubby and two children, our Mastiff X Rory and our chilled out cat Billy.
Shane - Veterinary Nurse
"My cat was hit by a car in front of our house last week. I rushed to the nearest vet, and even though I was not a client they took us in straight away. Sadly, he did not make it, but the staff were so lovely and gave me time and space to say my goodbyes. This week we received a lovely card from them in the mail. I will certainly be visiting this vet again when we get our next pet".
"Fantastic service, at Vetlove every vet we have seen has been great with our cat and now our new puppy! The little puppy goodie bag is adorable, she is chewing on the new toy now".
"I took my cat in on Saturday morning he was very sick from a tick he had picked up i can not thank Rachelle and her staff enough the care for my beautiful cat was outstanding the communication was 100% spot on i was called twice a day to be told my cats progress and how he was doing as well as the love and cuddles he received he was just treated like their own thank you for saving Smokys life i will never forget all of you".
"The staff here are wonderful and they always seem to be able to fit us in when we have an emergency. Even Oscar and Rory don't seem to mind it (our cats)! Highly recommended."
"VetLove are wonderful, professional, loving care of my friends dog who sustained a nasty dog bite.The procedure fully explained, happy outcome after surgical procedure, after care explained in lay mans terms, cost very reasonable. Throughly recommend this wonderful vet practice. Also noticed how happy staff interact with each other, pet owners and our precious fur babies."
"My little girl Cinnamon very sadly, after putting up a good fight, didn't make it.Simon was her main vet while I also saw Lauren once.The day that I knew it was time to let my little girl go vet Lauren and Mallika were so respectful. Lauren was kind, empathetic, honest, gentle and allowed as much time as I needed to say goodbye. Thankyou".
"Very friendly and knowledgeable staff at Vetlove. We had to take our precious Burmese there and they could not have been more loving and caring as was quite a heartbreaking ordeal and lots of decisions to be made. very patient and thorough explaining everything to us several times and no judgment at all. Helped keep costs low whilst giving our baby the best treatment. Thank you so very much. see you in a week for a check up - 5 STARS most definitely!Coco and Latte our Burmese mummy and daughter"
"Dr Yuki is amazing. Stoked Vetlove is our local looking after our fur babies"
"Thank you all at Vetlove so much for helping Little Bikkie with her laceration. She loved each and every one of you, and I do too! You are all so amazing and helpful and friendly and our little pickle will see you soon. Thank you!"
"This clinic has such welcoming and personable staff.They are very thorough with all of their examinations and has an obvious love of animals no matter how big or small. I had a German Shepherd puppy with an abnormal gait and a Russian Blue cat with plaque on his teeth. Despite the variances in conditions, both of my animals were treated with an equal amount of love and kindness from all the staff. 6 months on, my not so little puppy has a near to perfect gait and my feline prince has nice pearly whites again. All fees are charged at reasonable rates with the convenience of a regional location".